The frontline supervisor development program is open to all leaders - be they Black or Grey Hats. More information is available from Ben Westwood on 01234 567 89-Ten (placeholder)
Currently over 350 frontline supervisors have been trained and the program includes;
Human Factors is understanding how and why people behave the way they do. Understanding how humans interact with each other and the systems in place at work, can lead us to improve our supervisors’ ability to manage and work with people.
A Just Culture is designed to provide a consistent, balanced, and impartial approach to understanding to the actions taken that caused an incident – the aim is to understand the intent behind the actions rather than focus on the outcome.
Risk perception is a constant process as human beings go about their daily lives. Everyone has a different perception of the same risks through their experiences. By going into detail with our supervisors, they are in a better position to manage a diverse team of people with different experiences and backgrounds.
This topic gives our supervisors some understanding around how people and systems interact together. And how as a supervisor they can be aware of how think, are influenced by external factors, and how to improve safety culture in their teams.